July 23, 2014

EEOC Releases Performance and Accountability Report Under New Strategic Plan

Performance Now Measured Against Three Strategic Objectives; Past Fiscal Year Saw Record Reduction in Charge Inventory and Monetary Recovery in Administrative Process

The U.S. Equal Employment Opportunity Commission (EEOC) finished fiscal year 2012 with record high monetary recoveries for victims of discrimination, as well as a significant decrease in its inventory of pending cases, the agency announced in its Performance and Accountability Report (PAR) released Nov. 16. This is the first performance report compiled under the standards of the EEOC's new Strategic Plan adopted on February 22, 2012, after comprehensive review and significant public input.  The new plan took effect in March, 2012.

The Strategic Plan has three objectives: strategic law enforcement, education and outreach, and efficiently serving the public.

Under the first objective of strategic law enforcement, the EEOC secured a historic monetary recovery through is private sector administrative enforcement--$365.4 million-the highest level of monetary relief ever. Administrative enforcement includes mediation, settlements, withdrawals with benefits and conciliation.  Approximately 10 percent of this amount--$36 million-- came from investigations and conciliations of systemic charges of discrimination, four times the amount received in the previous fiscal year.

Additionally, the Commission recovered $44.2 million through its litigation program, as well as securing injunctive relief against discriminatory practices affecting a large number of employees.  Fully 20 percent of the cases on the agency's litigation docket were systemic cases.  Overall, there were a total of 122 lawsuits on the merits filed by Commission offices nationwide.

Under the rubric of efficiently serving the public, for the second consecutive year, the pending inventory was reduced significantly.  During fiscal year 2012, the Commission resolved a total of 111,139 charges, and by year end, the total number of unresolved private sector charges totaled 70,312.  From the beginning of fiscal year 2011 to the end of fiscal year 2012, the total number of unresolved charges has declined by nearly 20 percent. This reduction is notable because it occurred at a time of record charge receipts.

For the third consecutive year, the EEOC received nearly 100,000 charges of discrimination (99,412 charges in fiscal year 2012). A more detailed breakdown of the fiscal year 2012 charge receipts and litigation will be released at a later date.

The EEOC also made strides in its federal sector programs where it provides administrative judges to hear employee complaints of discrimination upon request, and also adjudicates appeals from final agency decisions. In fiscal year 2012, the EEOC secured more than $61.9 million in relief for parties who requested hearings in the federal sector.  There were a total of 7,728 requests for hearings received and the Commission's hearings program resolved a total of 7,538 complaints.  During the last fiscal year, the EEOC received 4,350 appeals of final agency actions in the federal sector, a 16 percent decrease from the 5,176 such appeals received in FY 2011.  This offsets the 13.8 percent increase that occurred between fiscal years 2010 and 2011.

With respect to the objective of education and outreach, EEOC offices participated in 3,992 no-cost educational, training, and outreach events, reaching 318,838 persons in the past fiscal year.  These efforts targeted small businesses, vulnerable workers, underserved geographic areas and communities, and emphasized new statutory responsibilities, issues related to migrant workers, human trafficking and youth, and equal pay in the workplace.

The EEOC enforces federal laws prohibiting employment discrimination.  More information about the EEOC is available at

© Copyright U.S. Equal Employment Opportunity Commission

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U.S. Equal Employment Opportunity Commission

The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. It is also illegal to discriminate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit.

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