October 19, 2018

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October 17, 2018

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Flu Shot Reminder Text Deemed "Health Care Message", TCPA Claim Dismissed

The Second Circuit recently addressed a matter of first impression, interpreting the scope and effect of the FCC’s Healthcare Exception from violations of the Telephone Consumer Protection Act (“TCPA”) to healthcare providers for contacting patients about their care. In Latner v. Mt. Sinai Health Center, the patient came for a routine visit and signed a written consent form containing his contact information and granted consent to Mt. Sinai to use his health information “for payment, treatment and hospital operations purposes.” Ten years later, the patient received a single text message reminding him to get an immunization shot. The plaintiff sued, asserting it violated the TCPA.  The district court dismissed the claim, and plaintiff appealed.

On January 3, 2017, the Circuit affirmed the dismissal, holding that a flu shot reminder call was exempted under the FCC Healthcare Exception. The FCC exempts from written consent calls to wireless cell numbers if the call “delivers a ‘health care’ message made by, or on behalf of, a ‘covered entity’ or its ‘business associate,’ as those are defined in the HIPAA Privacy Rule.” 47 C.F.R. § 64.1200(a)(2) (the “Healthcare Exception”). HIPAA’s definition of “health care” includes “care, services, or supplies related to the health of an individual.” 45 C.F.R. § 160.103. The Court noted that HIPAA exempted from its definition of marketing all communications made “[f]or treatment of an individual by a health care provider… or to direct or recommend alternative treatments” to the individual.”  It reasoned that messages recommending patients obtain immunization shots qualified as treatment under HIPAA, and fell under the FCC Healthcare Exception.

The Second Circuit ignored the more pressing and difficult question: will we actually follow our doctor’s advice and get that flu shot?

© Polsinelli PC, Polsinelli LLP in California


About this Author


Zuzana Ikels finds protecting and defending clients to be the most important and rewarding aspect of being an attorney. She devotes herself to learning the details of the client's business and understanding the client's perspective. Drawing upon her experience litigating cases across a wide range of industries, she formulates and implements creative legal strategies and real-world solutions. 

Her practice focuses on handling complex commercial disputes, with particular emphasis in healthcare litigation and the False Claims Act and Anti-Kick Back statutes, consumer class actions, and...