Nancy is Senior Vice President, Strategic Communications at ML Strategies. She has a wide-ranging practice that includes reputation management, strategic public relations consulting, community relations, and litigation support. She also specializes in crisis communications, where she has counseled clients in both the private and public sectors. Clients have ranged from Fortune 500 companies to individuals in need of comprehensive and immediate PR services. Nancy has handled controversies surrounding criminal and civil charges, employee accidents and deaths, sexual harassment and abuse, financial improprieties, and labor and employment issues, including strikes.

As a crisis counselor, Nancy has particular experience in the fields of business, construction and real estate, education, health care, and bankruptcy. She has helped organizations communicate during restructurings, takeovers, and buy-outs. Nancy also designs crisis communication plans to help organizations avoid crises and effectively manage through them should they occur. In addition she provides media training for executives to help them effectively navigate national and local print, broadcast and social media. 

Nancy is a member of the following multi-disciplinary practice groups at the firm: Consumer Product Safety, Media Litigation, and Education. Her education practice consists of counseling clients in both secondary and higher education in the area of communications strategy. As a former acting vice president at Boston University, Nancy managed the public relations, marketing, new media, and related departments for the fourth-largest independent university in the United States. She was also the Acting Director of Communications at Phillips Academy, Andover. For education clients, her primary focus is in the area of crisis communications and executive compensation.