iNot long ago Atul Gwande shocked many healthcare professionals by suggesting that healthcare service providers could learn from restaurant chains like the Cheesecake Factory. Now the Tourism Authority of Thailand’s “Find Your Fabulous” initiative shows us another way to think about improving the U.S. health care industry. This article appeared on Forbes.com on August 21.
To Find Its Fabulous, Healthcare Must Reveal Its Inner Cheesecake Factory
Monday, August 26, 2013
