The story of Troutman Pepper is the story of our clients — their needs, their satisfaction, and their successes. Both by nature and by design, we’ve made a higher commitment to client care our defining characteristic.
We seek to exceed expectations and drive client value through:
Innovation As A Service
Putting clients first — and empowering our attorneys and staff to innovate toward that end — has led to exciting advances. Like our proprietary e-discovery service, bespoke technology solutions, and market-leading client feedback program. We’re proud to be among BTI’s 2020 Client Magnets — the top 10% of firms recognized for pioneering approaches and anticipating client needs.
Serving our clients at the highest level means offering the right resources in the right places to meet business objectives. The 2020 merger of our predecessor firms expanded our geographic reach and deepened our bench in critical practice areas. We also have strengthened our focus on key sectors including energy, financial services, health sciences, private equity, and real estate. We meet our clients where they are — and where they want us to be.
An Inclusive Culture
Our culture is central to our client care promise. From partners and associates to professionals and administrative staff, mutual respect, inclusiveness, and teamwork define our workplace. The best ideas arise when everyone has a seat at the table.
Clients know we live in their world and value what they value. We are committed to improving our communities and serving their legal needs. Individuals and groups firmwide contribute time and talent to a wide range of civic, cultural, charitable, educational, and professional organizations. Factor in the thousands of pro bono hours we devote to important cases and causes, and you will see a picture of a firm that understands the true meaning of community.