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Illinois District Court Finds that Uber’s Arbitration Agreement is Enforceable in a Putative Class Action and Dismisses Class Claims

In Johnson v. Uber Technologies, Inc., 2018 WL 4503938 (Sept. 20, 2018), the United States District Court in the Northern District of Illinois granted summary judgment in favor of Uber Technologies, Inc. (“Uber”), dismissing the class claims without prejudice and staying the case pending resolution of arbitration. The district court found that Uber’s ride-requesting app contained a “clear and conspicuous statement” that placed a reasonable person on notice that by creating an Uber account, a user agreed to the terms of service that were made available to the user via a hyperlink.

Johnson, on behalf of himself and as representative of a putative class, sued Uber for purportedly violating the TCPA by allegedly sending him an unsolicited text message asking if he wanted to sign up to be an Uber driver.  Johnson claimed that he never requested a ride using the Uber app, and that he allegedly received the text message after he deleted the app from his phone.

Uber moved for summary judgment on the issue of whether the parties agreed to arbitrate the dispute.  In granting Uber’s motion, the court found that Johnson was on reasonable notice of the terms of service, which included an arbitration provision.  The court found that the statement that informed a user that by creating an Uber account a user agreed to the terms of service that were made available to the user via a hyperlink, was in an “easy-to-read font on an uncluttered screen [that required] no scrolling [to view it].”

The court also found that the fact that Johnson failed to read the actual terms of service was of no probative force, and that Johnson’s TCPA claim clearly fell within the scope of the arbitration agreement.

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About this Author

Erin Kubota Attorney California Womble Bond Dickinson
Senior Counsel

Erin represents clients in commercial litigation matters in both federal and state courts and has tried several month-long cases before juries in California. Erin’s practice encompasses all aspects of complex commercial litigation, including in state and federal courts and at both the trial and appellate levels. She represents banks, financial institutions and companies in litigation involving the Telephone Consumer Protection Act, the Uniform Commercial Code, the Electronic Funds Transfer Act, the Bank Secrecy Act, the Fair Credit Reporting Act, the Fair Debt Collection...