September 19, 2021

Volume XI, Number 262

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September 16, 2021

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British Airways Settles Data Breach Class Action

British Airways settled a data breach class action lawsuit this week resulting from a 2018 data breach that affected thousands of its customers.

In 2018, the personal data of approximately 420,000 customers and staff was leaked, including names, addresses, and bank account information. When U.K. regulators investigated this incident in 2018, it was reported that British Airways had been saving card payment details in plain text since 2015 and had not implemented multi-factor authentication in its organization.

The suit was filed under the European Union’s General Data Protection Regulation, which increased the potential penalties for failing to protect consumers’ personal information.

The sum of the settlement was not disclosed.

Notably, the pandemic has hit the airline hard and in October 2020, the U.K. Information Commissioner’s Office reduced the fine it had imposed for the data breach from $254 million to about $27 million as a result of the financial hardship.

Copyright © 2021 Robinson & Cole LLP. All rights reserved.National Law Review, Volume XI, Number 189
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About this Author

Kathryn Rattigan Attorney Cybersecurity Data Privacy
Associate

Kathryn Rattigan is a member of the firm's Business Litigation Group and Data Privacy + Cybersecurity Team. She advises clients on data privacy and security, cybersecurity, and compliance with related state and federal laws. Kathryn also provides legal advice regarding the use of unmanned aerial systems (UAS, or drones) and Federal Aviation Administration (FAA) regulations. She represents clients across all industries, such as insurance, health care, education, energy, and construction.

Data Privacy and Cybersecurity Compliance

Kathryn helps clients comply...

401-709-3357
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