December 5, 2021

Volume XI, Number 339

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December 03, 2021

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December 02, 2021

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“CANARY TRAP”: No Willful Damages Available Where TCPA Plaintiff Intentionally Manufactured Second Call to Trap Caller

There are sooooo many manufactured TCPA lawsuits out there.

Plaintiffs will engage in a bunch of different techniques to set up these lawsuits. From filling out webform submissions and then denying ever having visited a website, to tricking a platform into sending bulk messages to their own number, to buying dozens of phones in the hopes of netting wrong number calls, the lengths folks will go to to earn a buck off of abusive litigation is pretty extreme.

But the oldest–and arguably easiest–trick is just to use a fake name and ask the caller to call you back to net more purportedly illegal calls. This so-called “canary trap” is often deployed by a plaintiff looking to trigger a second call to get over 227(c)’s jurisdictional limit requiring two calls in a 12 month period to set up a private right of action. And whereas some courts begrudgingly allow the conduct–the argument by the Plaintiff is that they needed to receive a second call to learn the actual identity of the first caller– at least one court has now held that “canary traps” cannot be used to obtain treble damages.

In Dobronski v. Total Ins., Case No. 21-10035, 2021 U.S. Dist. LEXIS 186528 (E.D. Mich. September 29, 2021) a Plaintiff allegedly received an unwanted call. Rather than ask for calls to stop, the Plaintiff supplied a fake name and impliedly requested a further call. The next day he received a second call–and the caller knew the fake name. So, Plaintiff surmises, the caller–who identified itself on the second call–must also have been responsible for the first call.

Clever, or not, the Court found that Plaintiff had invited the second call. And without discussing whether the caller might still be liable for it, the Court concluded–at least–that no willful damages would be available:

Plaintiff responds that by giving the first caller a bogus name, he used an “investigative technique termed a ‘canary trap.'” Put another way, Plaintiff admits that he gave a false name during the first call for the purpose of inducing another call and thereby “trap” the caller. Because Plaintiff concedes that he engaged in conduct designed to encourage the second call, he gave implied consent to that call.

Notice that “implied consent” is not a defense to a TCPA suit–so the underlying conduct might still be actionable somehow. But at least willfulness damages will not be available.

I know this is gross folks. I’ve done my best to put a stop to it, but I can’t be everywhere at once. So you’re going to have to talk to your counsel about Stoops.

© Copyright 2021 Squire Patton Boggs (US) LLPNational Law Review, Volume XI, Number 273
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About this Author

Eric Troutman Class Action Attorney
Of Counsel

Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems.

Eric has built a national litigation practice based upon deep experience, rigorous...

213-689-6510
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