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Creative Thinking Amid COVID-19: Distilling Value From Community Infrastructure Assets

Despite a decade of economic growth, many communities had modest general fund balances and high levels of debt even before the COVID-19 pandemic arrived. Now, their situation is significantly worse. While additional federal aid may be on its way, federal support will likely not adequately address the difficult challenges ahead.

Such times call for creative thinking concerning a community’s assets and how they can be used more effectively. Many local governments have underperforming infrastructure assets. These assets have value embedded “inside” that could be better used “outside” to address other community needs — to fund new programs, positions or infrastructure projects. Infrastructure examples include water and sewer utilities, parking garages and parking lots, golf courses and other recreational assets, office buildings and, potentially, airports.

These assets are important to the local community and its residents, and they must be handled with care. Different communities have different perspectives on how the assets could be best utilized. However, the range of options is so broad that almost any community in America can find ways to get more value from its assets. And, importantly, communities can do so in a way that is consistent with community values, retains important policy controls, protects employees, addresses access and equity issues, controls rates, and ensures quality.

For example, communities with a water or wastewater system have a broad range of options to capture value from their asset that can oftentimes be applied to other local priorities. Those options include:

  • Incentivizing employees to improve service efficiency and effectiveness through a gain sharing program in which agreed-upon changes to operations and maintenance benefit the community and the individual employees.
  • Contracting with a private firm to provide operation and maintenance services that offer cost savings while maintaining or even improving environmental quality standards.
  • Reviewing and improving billing operations and related administrative functions in order to ensure that the community is receiving the full amount of revenue due for services.
  • Exploring whether consolidation strategies could lower costs and improve service.
  • Establishing or renegotiating existing water or sewer service agreements with other communities to generate more income and/or spread costs more broadly.
  • Capturing operational cost savings through “quick wins” like telecommunications and utility billing audits, energy conservation strategies, renegotiation of major service contracts, and outsourcing ancillary services (such as custodial).
  • Using data analytics to improve the efficiency of the use of labor, supplies and capital.
  • Renegotiating and improving existing environmental consent decrees with state or federal governments.
  • Investigating the value of a long-term concession lease or asset sale to release trapped value from the community’s asset.

And, while these approaches generate new value, several of them can also help communities address other related challenges like environmental violations or a lack of technical talent due to employee retirements.

There is no “one size fits all” response to the economic challenges that localities now face. However, the communities that inventory their assets and act to improve the utilization of those assets will likely weather the storm better and prepare for a brighter future than those that maintain the status quo.

© 2020 Faegre Drinker Biddle & Reath LLP. All Rights Reserved.

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About this Author

Michael S. Brink Technology & Infrastructure Faegre Drinker Biddle & Reath Washington, D.C.
Senior Director

Michael (Mike) Brink helps public and non-profit clients improve the efficiency and effectiveness of their operations, from services to technology to infrastructure. In more than 20 years as a consultant and a local government official, he has developed expertise in public-private partnerships (P3) across a range of fields including public works, human services, and utilities. He uses data analytics, employee engagement and process automation to help agencies enhance day-to-day operations, improve services and save public funds. His government consulting experience also includes strategic...

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Skip Stitt Government Operations Faegre Drinker Biddle & Reath Washington, D.C.
Principal - Faegre Drinker Consulting

Charles “Skip” Stitt helps public sector clients drive innovation, reduce costs and improve service delivery. Skip has worked on projects in a variety of areas, including government operations, public utilities and education. Skip helps clients to identify, prioritize and implement projects that resolve financial and operational challenges. He finds solutions to operational challenges in many forms, including business process reengineering, public-private partnerships (P3) and labor-management reforms.

Corporate and Public Sector Leadership

Before joining Faegre Drinker Consulting, Skip spent over 20 years in senior-level positions in government, strategic consulting and a Fortune 500 firm. As a senior corporate and public sector executive, he managed and led large, complex organizations. In nine years at Affiliated Computer Services (now Conduent), Skip served in multiple roles, including chief administrative officer and public sector COO. He managed business units that served every state and hundreds of local governments in areas including human services, health care, finance, information technology, higher education, public safety, justice and transportation.

Public Sector Consulting

Skip founded and spent four years leading a strategic consulting firm working with cities, counties, states and higher education institutions on public sector reform initiatives, including operations management, driving innovation, managing costs and growing new business opportunities.

City of Indianapolis Leadership

After five years as a FaegreBD associate focusing on commercial litigation, land use planning and administrative law, Skip spent five years with the City of Indianapolis, including serving as senior deputy mayor and chief operating officer under Mayor Steve Goldsmith. He managed the day-to-day operations of a 4,000-person workforce and an operating budget of more than $450 million.

Skip is a consulting professional within Faegre Drinker Consulting, and does not act as a lawyer for clients. Learn more about the Faegre Drinker Consulting practice.

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