July 23, 2019

July 23, 2019

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July 22, 2019

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FDA Warns of Illegal Online Pharmacies Sending Fake FDA Warning Letters Instead of Medicines to Would Be Customers

 FDA warns of imposters sending consumers fake warning letters – Scammers are targeting consumers who have purchased medicines online (July 13, 2018 FDA news release)

  • The U.S. Food and Drug Administration is warning consumers about criminals forging FDA warning letters to target individuals who tried to purchase medicines online or over the phone.  Instead of receiving the medicines they paid for, consumers have received fake warning letters, generally addressed to a “Sir/Ma’am.”  The letters allege the order has been intercepted and threaten that “we are still investigating the root of this delivery & necessary legal steps will be taken if we found [sic] out any suspicious activity on your end.”

  • In reality, FDA does not typically take action against individuals purchasing a medicine online.  FDA typically sends warning letters directly to companies and individuals involved in the manufacturing or distribution of FDA-regulated products.  It would be highly unusual for FDA to send any official communication to an individual consumer.

  • FDA cautions of the risks of purchasing medicines from illegal online pharmacies.  Dangers include receiving counterfeit medicines or being the victim of scams such as the current one.  FDA advises that medicine can be purchased online safety by buying only from U.S.-licensed pharmacies that require a prescription.

© 2019 Keller and Heckman LLP


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Keller and Heckman offers global food and drug services to its clients. Our comprehensive and extensive food and drug practice is one of the largest in the world. We promote, protect, and defend products made by the spectrum of industries regulated by the U.S. Food and Drug Administration (FDA), the European Commission and Member States authorities in the European Union (EU) and similar authorities throughout the world. The products we help get to market include foods, pharmaceuticals, medical devices, veterinary products, dietary supplements, and cosmetics. In addition...