FUTURE PROOF: Deserve to Win (Ep. 2) Podcast Drops with GUEST Dan Greenwell–TCPAWorld’s 2022 Innovator of the Year! [Podcast]
Once again the TCPAWorld team–the Czar, Queenie, Baroness and the Wizard–team up to break down CRITICAL TCPA developments.
In this ABSOLUTELY AMAZING second episode we discuss all that is ATDS in the TCPA landscape including:
a refresher on Facebook
Breakdown of Panzarella and the insane shift it might create in the TCPAWorld
Plus the Wizard pushes the Czar on what human selection really means and gives us a common sense assessment of ATDS usage in a call center.
Then we get to the guest–Customer Dynamics’ Dan Greenwell, the mind behind Safe Select. Safe Select was TCPAWorld’s very first–as far as I know–Human Selection platform.
The guy who invented Human Selection systems–Dan Greenwell
Dan explains how he came up with the idea–which really does change everything in the TCPAWorld–and how has technology has proven “future proof” blunting the effects of Florida, Oklahoma and even Panzarella.
As I tell him in the interview it seems like he fell out of the lucky tree and hit every branch on the way down. But in his words:
“Sometimes you get lucky. Sometimes you create your own luck.”
Dan Greenwell, on the Deserve to Win Podcast (Drop Date June 28, 2022).
As Dan explains it the company “put their heart and soul” into the development of Safe Select and it really is remarkable how a single idea can take off like wild fire.
In the next year or two I suspect every single dialing platform will have either integrated Safe Select or developed their own form of human selection. And it was all created by one guy–Dan.