May 19, 2022

Volume XII, Number 139

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Ransomware Takes Down HR as A Service (HRaaS) for Weeks!

Darkreading.com reported that the “Kronos Private Cloud was hit by a ransomware attack over the weekend that resulted in an outage of the HR services firm's UKG Workforce Central, UKG TeleStaff, Healthcare Extensions, and Banking Scheduling Solutions services.”  The December 13, 2021 report entitled “Kronos Suffers Ransomware Attack, Expects Full Restoration to Take 'Weeks'” included these comments from the Kronos Community:

As we previously communicated, late on Saturday, December 11, 2021, we became aware of unusual activity impacting UKG solutions using Kronos Private Cloud. We took immediate action to investigate and mitigate the issue, and have determined that this is a ransomware incident affecting the Kronos Private Cloud—the portion of our business where UKG Workforce Central, UKG TeleStaff, Healthcare Extensions, and Banking Scheduling Solutions are deployed. At this time, we are not aware of an impact to UKG Pro, UKG Ready, UKG Dimensions, or any other UKG products or solutions, which are housed in separate environments and not in the Kronos Private Cloud.

We are working with leading cyber security experts to assess and resolve the situation, and have notified the authorities. The investigation remains ongoing, as we work to determine the nature and scope of the incident.

While we are working diligently, our Kronos Private Cloud solutions are currently unavailable. Given that it may take up to several weeks to restore system availability, we strongly recommend that you evaluate and implement alternative business continuity protocols related to the affected UKG solutions. Support is available via our UKG Kronos Community and via our UKG Customer Support Team to provide input on your business continuity plans.

Everyone is experiencing Ransomware, so be careful and ready!

© 2022 Foley & Lardner LLPNational Law Review, Volume XI, Number 351
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About this Author

Peter Vogel, trial attorney, Foley Lardner
Partner

Peter Vogel is renowned as both a trial and transactional lawyer who deeply understands technology, science and intellectual property, and the opportunities and problems they pose for clients. Governments and administrative agencies, as well as major corporations and emerging businesses, rely on Peter to get right to the heart of an information technology or e-discovery dispute; he knows what to expect and how it will play out in the courtroom. This eliminates unproductive rabbit trails and reduces the cost of litigation for all parties. When negotiating agreements for...

214-999-4422
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