January 28, 2023

Volume XIII, Number 28

Advertisement

January 27, 2023

Subscribe to Latest Legal News and Analysis

January 26, 2023

Subscribe to Latest Legal News and Analysis

January 25, 2023

Subscribe to Latest Legal News and Analysis
Advertisement

Telephone Solicitation: New Rules Regarding Hours and Frequency Effective in 2023 in France

As of March 1, 2023, a series of restrictions on telephone solicitation will be added to those already in place in France.

Opening hours

Telephone canvassing will only be possible on weekdays (excluding public holidays) and only from 10 a.m. to 1 p.m. and from 2 p.m. to 8 p.m.

This measure applies even to canvassing for the supply of newspapers, periodicals or magazines.

An exception: when the professional (or the person acting on their behalf) has obtained the express and prior consent of the consumer to call them outside these time slots, and it can be established.

Frequency

It will no longer be possible to canvass, directly or indirectly, by telephone the same consumer more than four (4) times during a 30-day period.

In addition, if the consumer refuses the solicitation during the conversation, it will not be possible to contact them for 60 days.

These rules are in addition to the existing restrictions already in place on the “do not call” list (operated by Bloctel), the prohibition of canvassing for the sale of equipment or the carrying out of work on housing (with a view to energy saving or the production of renewable energy), as well as the rules applying to direct canvassing by means of an automatic calling machine, a fax machine or an electronic mail.

© Copyright 2023 Squire Patton Boggs (US) LLPNational Law Review, Volume XII, Number 335
Advertisement
Advertisement
Advertisement

About this Author

Stephanie Faber International Business Attorney Squire Patton Boggs Paris, France
Of Counsel

Stephanie Faber heads the Data Privacy & Cybersecurity Practice and the Intellectual Property & Technology Practice in the Paris office. She specialises in international business law, with more than 20 years of experience. Her legal practice encompasses business transactions and operations, as well regulatory and compliance work.

In relation to the Data Privacy & Cybersecurity Practice, Stephanie advises on:

  • GDPR gap assessment and compliance programs
  • Data breach management and notification
  • Database creation, international...
33 1-5383-7400
Advertisement
Advertisement
Advertisement