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Violence in Schools Leads to AUD10 million WHS Undertaking

Largest Enforceable Undertaking by Monetary Value

The Australian Capital Territory  Education Directorate  (the Directorate)  has signed on to the largest enforceable undertaking, by monetary value, to date under harmonized work health and safety legislation.

The undertaking included an estimated total cost of AUD10, 045, 000 million  was signed by the Directorate on 28 September 2018, and included the following commitments: 

  • AUD7.67 million spent on rectifications relevant to occupational violence, a significant proportion of which relates to the development of sensory spaces in schools for staff to support students with complex needs, and professional learning to support schools in creating sensory spaces – these initiatives have been undertaken over the last two years as part of the Directorate Occupational Violence Safety Management System program and are continuing
  • AUD2.225 million spent on strategies intended to deliver worker benefits, largely centred around training and communications initiatives
  • AUD50,000 spent on strategies delivering industry benefits, focused on sharing and consultation initiatives carried out under the undertaking with the industry
  • AUD100,000 spent on strategies to deliver community benefits, involving work with Parents and Citizens Associations to raise the risk profile of occupational violence in the education sector.


The undertaking arose out of WorkSafe ACT investigations into incidents at three ACT schools involving students causing injuries to teachers between 2016 and 2017. WorkSafe ACT alleged that the Directorate failed to comply with its obligations under the Work Health and Safety Act 2011 (ACT) to ensure the health and safety of its workers, and caused exposure of its workers to risk of injury, and actual injuries.

In particular it was alleged that the Directorate:

  • applied inconsistent or inadequate controls to workplace hazards associated with student behaviours
  • failed to adequately adjust controls following incidents or changes in circumstances
  • failed to provide adequate training to staff in the application of controls identified.

In each school involved in the investigations, workers suffered physical injuries from children with complex needs and behavioural challenges in circumstances ranging from kindergarten to high school students. The physical injuries also gave rise to psychological injury in some incidents. In spite of the injuries being reported, in each school there were found to be inadequacies with the communication or training related to proposed controls in response to the incidents, and the controls did not adequately mitigate the risk to the workers.

The Work Health and Safety (WHS Undertakings) Guidelines 2018 (No 1) (ACT) provide that the activities associated with enforceable undertakings "may be substantially higher than the value of the fine a court may impose for the matter", but the estimated costs of this undertaking are substantially higher than any undertaking previously recorded.

Practical Implications

The undertaking serves as a reminder to every industry that all risks to the health and safety of workers in the workplace need to be adequately identified, assessed and controlled in accordance with the legislated standard, and that there are significant consequences for failing to comply with this duty. It is particularly pertinent in industries where there is an elevated risk of occupational violence, such as the school education industry.

It is also a timely reminder that it is not sufficient simply to devise adequate controls to address risks; duty holders must also ensure that adequate communication, training and supervision is undertaken to implement those controls and that those controls are adjusted as required where there is any incident or change in circumstances.

Copyright 2020 K & L GatesNational Law Review, Volume VIII, Number 292


About this Author

Special Counsel

Mr. Uren is an experienced lawyer and director of workplace relations, with a demonstrated history of working in the legal, government and education management industries. He is skilled in regulatory compliance, corporate governance, workplace relations, dispute resolution, workplace safety, and business administration.

Paul Hardman, KL Gates, Workplace Safety Investigations Lawyer, Labor Disputes Attorney

Mr. Hardman is a partner in the Labour Employment and Workplace Safety practice in the Brisbane office. He provides a wide range of advice and services to clients regarding employment, safety, investigations and disputes relevant to the workplace.

He is an experienced advocate and has appeared extensively in both State and Federal courts and tribunals in employment, safety and other contentious matters. He has experience across a broad range of industries including construction, water, manufacturing, agricultural, petroleum, gas and mining.

Mr. Hardman has significant experience in the conduct of the defence of regulatory investigations and prosecutions, under State and Federal Employment, Workplace, Safety, Corporation, and Environmental legislation.

Mr. Hardman is also a registered Migration Agent with the Australian Government Office of the Migration Agents Registration Authority