December 8, 2022

Volume XII, Number 342

Consumer Financial Services Ballard Spahr

To keep you informed of the latest developments in the rapidly evolving regulation of consumer financial services, we have expanded the scope of our award-winning CFPB Monitor blog. Our new Consumer Finance Monitor features the State CFS Monitor to cover important state agency and attorney general developments and the Federal CFS Monitor to cover important developments at the FTC, the FCC, the DOJ and the federal bank regulatory agencies (OCC, FDIC, FRB, and NCUA). And, of course, it also includes our flagship CFPB Monitor, which continues to provide unparalleled coverage of the CFPB.

Consumer financial services providers face an increasingly complex regulatory landscape, particularly with the advent of the Consumer Financial Protection Bureau and its sweeping supervisory and enforcement authority. Our nationally recognized Consumer Financial Services Group helps clients chart a course that will help them achieve their business objectives in this environment.

Our attorneys advise on regulatory matters, assist in the design and documentation of credit products, and represent clients in class actions, regulatory enforcement proceedings, and other lawsuits nationwide. We represent clients ranging from the largest financial institutions in the nation to smaller enterprises and Internet-based providers.

Chambers USA consistently ranks the Group in the highest tier nationally in the category of Financial Services Regulation: Consumer Finance (Compliance and Litigation). They quote our clients who say, "They give definitive answers and I trust their advice" and "it is the only firm that I will go to for guidance because I can get an answer quickly and I'm confident it's right." The Group includes eight members of the American College of Consumer Financial Services Lawyers, including the College’s first president.


The group has developed a pre-eminent consumer financial services litigation practice, defending banks and other financial institutions throughout the United States in class actions, regulatory proceedings, and other complex litigation.

We often act as sole counsel or national coordinating counsel in defending litigation for major consumer financial services providers. Our litigators have handled class actions and other lawsuits involving:

  • Enforcement of arbitration provisions in consumer credit contracts
  • Challenges to interest rates, fees, and other contract terms
  • Compliance with the gamut of federal and state consumer financial services laws, including challenges to clients' TILA, HOEPA, ECOA, FCRA, FDCPA, RESPA, and EFTA compliance
  • Claims of credit discrimination and reverse redlining
  • Marketing and advertising practices
  • Privacy issues
  • Insurance issues
  • Claims against spurious arbitration companies and fraudulent debt management companies

Articles in the National Law Review database by Consumer Financial Services Ballard Spahr