February 24, 2020

February 24, 2020

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Department of State Releases New Guidance Regarding Ongoing Consular Consolidated Database and Visa Issuance Delays

The U.S. Department of State (DOS) recently issued a series of updates regarding the Consular Consolidated Database’s (CCD) ongoing performance issues, which have significantly delayed the issuance of U.S. visas and other immigration-related records worldwide since technical glitches were initially detected late last month. According to the agency’s newly released FAQs, the database originally malfunctioned due to a standard software upgrade performed July 20, 2014. Since that incident, which also impacted the system’s back-up capability, the database was restored with limited operational capacity and has produced documents for “just over half of all approved travelers.” At this time, the DOS is prioritizing immigrant visas, adoption cases and emergency nonimmigrant visa cases. Nearly all passports, including emergency travel documents, are being issued on time. However, the FAQs underscore that “it will take some weeks” before standard turnaround times are in effect, with backlogged visa applicants advised to expect delays of 10 to 14 days before full functionality is restored and pending applications can be printed.

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About this Author

Nataliya Binshteyn Dominguez, Greenberg Traurig Law Firm, Northern Virginia, Immigration Law Attorney

Nataliya Binshteyn Dominguez focuses her practice on global business immigration matters. She advises corporate and individual clients in a variety of employment-based immigrant and non-immigrant cases. She advises corporations on Form I-9 and E-Verify employment verification matters, including compliance audits, due diligence for corporate restructuring, and immigration-related defense in connection with worksite enforcement investigations. Nataliya also conducts Form I-9 and E-Verify trainings and frequently authors articles regarding immigration compliance issues. She...