FCC Bureaus Issue Traced Act Mandated Robocall/caller Id Report
As required by provisions of the TRACED ACT (Sections 3, 11 and 13), the Enforcement, Consumer and Governmental Affairs and Wireless Telecommunications Bureaus of the Federal Communications Commission (FCC), on December 22, 2021, issued a report to Congress covering complaints and other actions under the Telephone Consumer Protection Act (TCPA) and the Truth in Caller ID Act, which is a component of the TCPA (https://www.fcc.gov/document/fcc-submits-traced-act-annual-report-2021-congress).
The Report and its attachments include, among other things, data on (a) consumer complaints alleging a violation of the TCPA, (b) citations issued to enforce certain provisions of the statute, (c) notices of apparent liability for forfeiture, (d) forfeiture orders, (e) forfeiture penalties and fines collected and (d) FCC proposals/actions for reducing the number of unlawful calls. The data covers various periods, with some covering the five-year period from 2016-2020.
In addition, in accordance with Section 13(a) of the TRACED Act, the Report provides data on private-led efforts to “to trace back to the origin of suspected unlawful robocalls,” principally through the USTelecom Industry Traceback Group.
In that regard, the Report includes a spreadsheet attachment (Attachment A: XlsxExcel download Pdf) that contains “a list of voice service providers identified by the consortium that participated in traceback efforts, a list of each voice service provider that received a request to participate in the private-led traceback efforts and refused, and the reason each voice service provider that did not participate provided.” The Report observes that “[s]ervice providers might participate in some traceback efforts and refuse to participate in others” and “… the spreadsheet provides more granular data for service providers that received a request in 2021 to participate in traceback efforts and declined to do so” including “the total number of requests and the number of such requests declined.”