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How to Create Client-Centric Content for LinkedIn Company Pages
Tuesday, September 12, 2023

While LinkedIn has emerged as a critical platform for networking, sharing achievements and building a professional online presence, many businesses fail to optimize their LinkedIn company pages for their most vital audience: their clients.

All too often, companies use this space as just another digital billboard to tout their achievements. In a world filled with brags and boasts, it’s essential to stand out by placing your clients at the forefront.

1. Understand Your Client’s Needs

The starting point for any content strategy is understanding your audience. Conduct surveys, engage in one-on-one conversations or analyze industry trends to discern what your clients truly need. This deep understanding will provide a foundation for content that resonates with them.

2. Share Success Stories (The Right Way)

While it’s tempting to showcase every win, focus instead on success stories that highlight how you solved a client’s problem. Tell the story from their perspective, illustrating their challenges and how you stepped in to help.

3. Educate, Don’t Just Promote

Instead of pushing only promotional content, aim to educate. Share industry news, insightful articles and how-to guides relevant to your clients. When clients see you as a trusted source of information, they’ll be more inclined to engage with your services.

4. Use Testimonials Wisely

Client testimonials can be powerful, but only if they’re authentic and relatable. Rather than generic praise, share detailed accounts of how your legal advice and strategy positively impacted a client’s business or life.

5. Foster Engagement

Ask questions, run polls and encourage feedback. Engaging content that solicits responses helps you understand your audience better and makes your brand more approachable.

6. Offer Behind-The-Scenes Insights

Clients like to know with whom who they’re working. Offering a glimpse behind the curtain – showcasing your team, your work culture and your approach to client service – can humanize your brand and build stronger connections.

7. Curate Relevant Content

Not every post needs to be original. Sharing relevant articles, studies or news from reputable sources can position your company as in-the-know and client-focused.

8. Be Visually Compelling

A picture is worth a thousand words. Use high-quality images, infographics and videos to illustrate your content. Visuals can often convey complex ideas more effectively than text alone.

9. Highlight Client-Centric Initiatives

If you’re launching a new feature or service based on client feedback, shout it from the rooftops! It shows you’re listening and valuing their input.

10. Regularly Update and Refresh

A dormant LinkedIn page can give the impression of stagnation. Regularly update your content and engage with any feedback, ensuring your page remains lively and responsive.

In a digital landscape where everyone is clamoring for attention, standing out requires a shift in perspective. By centering your LinkedIn content around the needs and desires of your clients, you not only showcase the value of your services but also foster deeper, more meaningful connections.

Remember, on LinkedIn and beyond, it’s not about you—it’s about them.

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