September 21, 2021

Volume XI, Number 264

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September 20, 2021

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Reconnect with Your Top Clients & the Rewards Will Follow

Many of us are so busy trying to find new leads that we forget about the best source - our past clients.  But there is new business from old contacts to be mined; here is how you do it:

Start by identifying your top 10 clients and set up appointments with them face-to-face over the next couple of months. Have an open and honest discussion with them about the state of their business, how the economy/tax law changes/healthcare law changes are affecting them, what actions they are taking as a result, what resources they need and how you can help them.

Perhaps they really need a business loan and you know of a local banker you could introduce them to. Or they may have to let a few employees go and are afraid of being sued. Maybe they need to do some asset protection right away in case their business fails to protect them against creditors.

The idea here is to not wait until they come to you; be proactive and address the issues in an open and honest way. They'll appreciate a listening ear and your legal advice. (And for heaven’s sake, don't bill them for the lunch!)

© The Rainmaker Institute, All Rights Reserved National Law Review, Volume III, Number 34
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About this Author

Stephen Fairley legal marketing expert, law office management
CEO

Two-time international best-selling author, Stephen Fairley is the Founder and CEO of The Rainmaker Institute, the nation’s largest law firm marketing company specializing in marketing and lead conversion for small to medium law firms. Since 1999, he has built a national reputation as a legal marketing expert and been named, “America’s Top Marketing Coach.” He has spoken numerous times for over 35 of the nation’s largest state and local bar associations.

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888-588-5891
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