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TCPA Regulatory Update — Industry Shows Support for FCC Hospital Robocall Blocking Recommendations

Comments were due on February 1 in response to an FCC Consumer and Governmental Affairs Bureau Public Notice seeking comment on how to best facilitate the voluntary adoption of the FCC’s Hospital Robocall Protection Group’s (“HRPG”) best practices for combatting illegal robocalls in hospitals. Some telecommunications industry commenters supported the HRPG’s recommendations and called for widespread voluntary adoption of the proposals and their use by other industry sectors particularly vulnerable to harm from unlawful robocalling.

The HRPG released its best practices recommendations in a Report to the FCC in December 2020, as required by the TRACED Act. The Report recommended, among other things, that service providers implement STIR/SHAKEN on the IP portions of their networks (as they are already required to do), prioritize support for hospitals, and establish notification protocols for robocall events. The HRPG recommended that hospitals establish a process to identify a robocalling attack and to coordinate with service providers and law enforcement, join threat intelligence and information sharing organizations (e.g., the Health-Information Sharing and Analysis Center), and implement available robocall-blocking capabilities.

The FCC is now required to conclude a proceeding by June 13, 2021 assessing how best to encourage the voluntary adoption of the HRPG best practices to protect hospitals and other institutions. The Public Notice was the initial step in that process.

©1994-2021 Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C. All Rights Reserved.National Law Review, Volume XI, Number 49
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About this Author

Russell H. Fox, Communications Attorney, Mintz Levin, Regulatory Approvals
Member

With over 35 years in the wireless telecommunications industry, Russell is among the most experienced wireless communications attorneys in the country. Unique among his peers, Russell assists clients on federal legislative, regulatory, and transactional matters. He analyzes legislation on behalf of clients, participates in proceedings before the FCC and other federal agencies, negotiates spectrum agreements, and represents wireless providers in spectrum auctions. He is also frequently consulted on matters involving US spectrum use and policy.

Whether they are in the middle of a...

202-434-7483
Elana Safner Cybersecurity Attorney Mintz
Associate

Elana advises clients on public policy, regulatory issues, and disputes affecting the TechComm sector, as well as privacy and cybersecurity matters. She also has experience with Federal Communications Commission (FCC) procedures and rulemakings.

She has a Certified Information Privacy Professional (CIPP) (US Specialization) certification from the International Association of Privacy Professionals.

Prior to joining Mintz, Elana worked as an associate in the DC office of an international law firm, where she advocated on behalf of her clients spanning a wide variety of...

202-434-7346
Jonathan P. Garvin Communications & Media Attorney Mintz, Levin, Cohn, Ferris, Glovsky and Popeo Washington, DC
Associate

Jon focuses his practice on a wide range of legal challenges facing companies in the communications and media industries. He regularly advises clients on transactional, regulatory, and compliance issues before the Federal Communications Commission (FCC) involving wireless, broadband, broadcast, and cable matters. In addition, Jon advises broadcast and print media clients on FTC and state-specific advertising rules and advises broadcast companies on Television Spectrum Repack and FCC license requirements. 

Jon brings FCC experience and insight to his engagements with the firm’s...

202-434-7357
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