September 21, 2021

Volume XI, Number 264

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September 21, 2021

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September 20, 2021

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Tyler Technologies Victim of Cyber-Attack

As one of the largest information technology service providers to local governments, the cyber-attack on Tyler Technologies (Tyler) in Plano, Texas is a sobering reminder of how a cyber-attack on a third-party vendor can put government data at risk.

According to reports, Tyler may have been the victim of a ransomware attack that disrupted its internal network and telephone systems. Its corporate website was deactivated and the company was working on getting it back online. Tyler sent a message to its clients indicating that it “has no reason to believe that any client data, client servers, or hosted systems were affected” and that it is working with forensic investigators and law enforcement to investigate the incident.

The company provides software to local governments for enterprise resource planning, scheduling court hearings, collecting fines, payment of bills, managing open-data programs and sharing election data.

Security experts are recommending that any customers of Tyler complete a hard reset of passwords that Tyler technicians use to access their systems.

Copyright © 2021 Robinson & Cole LLP. All rights reserved.National Law Review, Volume X, Number 276
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About this Author

Linn F. Freedman, Robinson Cole Law Firm, Cybersecurity and Litigation Law Attorney, Providence
Partner

Linn Freedman practices in data privacy and security law, cybersecurity, and complex litigation. She provides guidance on data privacy and cybersecurity compliance to a full range of public and private clients across all industries, such as construction, education, health care, insurance, manufacturing, real estate, utilities and critical infrastructure, marine, and charitable organizations. Linn is a member of the firm's Business Litigation Group and chairs its Data Privacy + Cybersecurity Team. She is also a member of the Financial Services Cyber-Compliance Team (CyFi ...

401-709-3353
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