May 16, 2021

Volume XI, Number 136


May 14, 2021

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Five Good Tips (and One Great One) For Hiring an Alternative Legal Service Provider

Like every other industry, the “Everything from Everywhere” marketplace and digital economy is changing how the legal industry works. Chief among these changes is the growth of the Alternative Legal Service Provider. In a recent report, the Blickstein Group found that one-third of the legal departments it surveyed increased their spend on ALSPs during 2020 and 38 percent expect their spend to increase this year. ALSPs provide services ranging from business operations support like NDAs and entity formations, to legal services at scale such as high volume due diligence and temp staffing, to internal legal design and consulting for projects like document retention policies/schedules. 

Inspired by the needs of his corporate clients, Jamie Francis launched Womble Bond Dickinson’s ALSP, GCSolutions, in 2017 and he has a few tips for anyone considering these outsourced services. 


  1. Clearly define what it is you’re trying to accomplish before you start looking for an ALSP. The level of experience and adaptability as well as business model and cost varies widely among service providers. Clearly defined goals will help you ask the right questions and filter out service providers. 

  2. Don’t underestimate the time you will need to bring everyone up to speed. Even ALSPs with veteran attorneys and staff will need some time to process everything. It’s often helpful to treat the process just like onboarding a new employee. 

  3. If the ALSP attorney/professional will need to contact your clients, vendors, or other business associates consider providing the attorney/professional with a company email address for security and records purposes. 

  4. Consider including ALSPs on your preferred providers panel. This will help them stay up to speed on your company and encourage collaboration among the group. 

  5. ALSPs can be an excellent cost-saving option but be wary of service providers priced too good to be true. Will attorneys be doing or at least reviewing the work? If an AI system will be used will the product of that system be vetted before it comes to you? Understand how the service provider is able to offer such deep discounts.  

  6. Like any engagement for legal services, your ALSP should provide a clear line of communication between you and a senior manager. 



Copyright © 2021 Womble Bond Dickinson (US) LLP All Rights Reserved.National Law Review, Volume XI, Number 54



About this Author

Jamile J. Francis Corporate Attorney Womble Bond Dickinson Greenville

Jamie Francis is an experienced corporate attorney with an extensive client portfolio that includes businesses across industry sectors and throughout South Carolina, as well as work for regional, national, and international companies. His practice is focused on governance matters, mergers and acquisitions, commercial transactions and other general business matters and advice. Jamie provides advice to clients on sophisticated commercial transactions and other strategic business matters, including corporate formations and restructurings, strategic partnerships, mergers and...

John C. Jaye Corporate Attorney Womble Bond Dickinson Charlotte, NC
Senior Division Counsel

John is a member of our GCSolutions team, providing cost-effective solutions together with the uncompromising quality of Womble Bond Dickinson.  John has over 16 years of experience in mergers and acquisitions, securities and corporate governance.  Prior to joining Womble Bond Dickinson, John founded and operated a contract transportation business.

Stephanie Hinrichs Senior Director of Sales Womble Bond Dickinson
Senior Director of Sales

*Stephanie Hinrichs is not licensed to practice law. Her activities are directly supervised by members of the firm licensed to practice law.

Stephanie brings more than a decade of experience in marketing and sales, specifically in the legal, economic development, airline, and transportation industries. Her prior experience includes global organizations such as Lufthansa German Airlines, DHL Express, Littler Mendelson, P.C., and most recently Womble Bond Dickinson.

In her role with Womble Bond Dickinson, she serves as Senior Director of Sales leading and working...